Privacy Policy

Last updated: March 2025

At AURADRIS, we are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a customer.

Information We Collect

  • Personal info: Name, email, phone number, billing and shipping address
  • Payment info: Processed securely — we never store full card numbers
  • Device & usage data: IP address, browser type, pages visited
  • Order history: Products purchased, transaction amounts, order dates

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping/tracking updates
  • To respond to your support requests
  • To improve our website and product offerings
  • To send promotional emails (only if opted in — unsubscribe anytime)
  • To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We share data only with:

  • Fulfillment partners to process and ship your order
  • Shipping carriers (FedEx, USPS, DHL) to deliver your package
  • Payment processors (Shopify Payments, PayPal, Stripe) for secure transactions
  • Analytics tools (Google Analytics) — anonymized data only

🔒 Note: Your shipping address is shared with our fulfillment partner solely to deliver your order — not for any other purpose.

Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may be affected.

Data Security

Our website uses SSL encryption (HTTPS) to protect your data. All payments are processed through Shopify's secure, PCI-compliant payment system.

Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing emails at any time

Contact Us

  • 📧 Email: support@auradris.com
  • ⏰ Response time: Within 24–48 hours on business days